协作指南

Forrester的研究 of small and mid-sized businesses found that 71% of their employees still use a desktop as their primary work device, 这些员工中只有26%拥有基于云的工具. 实现真正的合作, 员工需要能够让他们在任何地方工作的工具, 任何时候, 在任何设备, 在真正的时间. And that doesn’t just mean devices; it also means the right apps and robust Internet access.

问问你的员工他们是如何工作的, 并考虑如何装备你的团队，使实时协作变得容易:

• 设备: 如果你的公司越来越依赖远程员工, 也许是时候把台式机换成笔记本电脑了, 平板电脑和其他便携式设备. Or consider implementing a “bring your own device” (BYOD) policy that gives employees the ability to use the devices they already own. Modern networking solutions include features that allow BYOD policies without compromising network security.
• 应用和集成: 如果你的团队经常需要问一些快速的问题, 你有即时消息或聊天选项可以简化这个过程吗? 如果你们经常进行头脑风暴, 是时候开发一个协作应用程序，让每个人都可以为共享文档贡献想法了吗? Analyzing how your team works can help you prioritize what tools make the most sense for your organization.
• 连通性: 随着远程工作的兴起，员工可能需要更好、更安全的互联网选择. A variety of connectivity options exist to ensure your team can work from anywhere, 在任何设备.

Projections show that adoption of collaboration tools will continue to increase for the foreseeable future; 一项研究 预计到2025年，全球企业协作市场将达到450亿美元(美国). 即使您的公司采用协作工具的速度较慢, there will quickly come a time when external colleagues or customers expect to connect with you via collaborative technology.

随着今天变化的步伐, it’s understandable that companies would hesitate to jump on board the latest and greatest technology. 毕竟，如果它不能实现它的目的呢? Or what if the next thing that comes along replaces it and requires an expensive retooling or a new adoption arc?

但是，即使您在将来更换工具，采用今天的工具也会有所帮助. 通过现在使用协作工具, you will familiarize your team with working in a collaborative environment and encourage long-term adoption. 除了, keeping your devices and IT infrastructure updated now will make it easier to adopt newer technology as it becomes available.

到2025年，全球企业协作市场将达到450亿美元(美国). – 熟练的市场研究

对于习惯于面对面工作的队友, 新的协作环境提供了许多优势. 一起实时处理文档可以提高效率, and web conferencing allows a new kind of “face-to-face” interaction with colleagues in other locations. 但即使是那些适应得很快的人, issues such as technology fatigue or frustration with connectivity can present obstacles to long-term adoption.

为鼓励领养，请考虑下列各项:

• 设置示例: 领导者应该从上到下为人们树立榜样. 但这不仅仅是使用工具的问题，而是以一种富有成效的方式使用它们. 展示如何以充分利用时间的方式进行合作. 例如, leaders can make an effort to finish video conferences early to allow employees a break before the next appointment.
• 制作简短的培训视频或文件: 短, simple training videos or documents that focus on just key features may help employees feel less overwhelmed and more willing to adopt technology.
• 提供使用指南: Giving team members basic 的指导方针 for how to use collaboration tools can help make sure everyone is operating with the same information and may prevent tools from being misused.
• 鼓励平衡: Tools that enable real-time collaboration and connections such as IM can lead to employees expecting that they must always be available to respond, 即使在开会或下班后. Encouraging employees to step away outside of work hours and providing time and space to effectively catch up after meetings can change this online software from a task to a tool.

2020年超过3人的调查,000 executives found that the most important factor in making remote work sustainable was introducing digital collaboration tools. – 德勤